{"id":24957,"date":"2024-12-12T16:59:07","date_gmt":"2024-12-12T15:59:07","guid":{"rendered":"https:\/\/www.elementishop.com\/conditions-dexpedition-et-de-paiement\/"},"modified":"2025-11-10T16:25:47","modified_gmt":"2025-11-10T15:25:47","slug":"conditions-dexpedition-et-de-paiement","status":"publish","type":"page","link":"https:\/\/www.elementishop.com\/fr\/conditions-dexpedition-et-de-paiement\/","title":{"rendered":"Conditions d&rsquo;exp\u00e9dition et de paiement"},"content":{"rendered":"<div style=\"border: 1px solid #d6d3d1; border-left: 6px solid #d97706; padding: 1em 1.5em; background: #fdfaf6; border-radius: 8px; margin: 2em;\">\n<p><strong>Conditions de livraison :<\/strong><\/p>\n<p>Livraison<br \/>\nSelon la taille et le poids de votre commande, l\u2019exp\u00e9dition est effectu\u00e9e par DHL, Hermes ou par transporteur. La livraison vers les stations Packstation n\u2019est pas possible.<\/p>\n<p><strong>Livraison par transporteur<\/strong><br \/>\nTous les foyers sont exp\u00e9di\u00e9s par transporteur en raison de leur poids \u00e9lev\u00e9. La livraison s\u2019effectue \u00e0 votre domicile, mais uniquement jusqu\u2019au trottoir. Cela signifie que les chauffeurs ne sont pas tenus d\u2019apporter le produit \u00e0 l\u2019int\u00e9rieur de la maison.<\/p>\n<p><strong>Allemagne<\/strong><\/p>\n<p>Nous livrons votre commande directement \u00e0 votre domicile.<br \/>\nPour les petites commandes exp\u00e9di\u00e9es par service de colis, nous facturons <strong>5,99 \u20ac<\/strong> par colis.<br \/>\nPour les <strong>colis encombrants<\/strong>, les frais de livraison s\u2019\u00e9l\u00e8vent \u00e0 <strong>19,99 \u20ac<\/strong>.<br \/>\n<strong>Les livraisons sur palette<\/strong> sont factur\u00e9es forfaitairement <strong>49,99 \u20ac<\/strong> ou <strong>79,99 \u20ac<\/strong> par palette (selon la zone de livraison, le volume ou le poids).<\/p>\n<p>Pour toute commande sup\u00e9rieure \u00e0 500 \u20ac, la livraison est gratuite.<br \/>\nNotre livraison standard s\u2019effectue jusqu\u2019au trottoir.<br \/>\nPour les livraisons sur palette, des frais suppl\u00e9mentaires peuvent s\u2019appliquer dans certains cas :<br \/>\nLivraison dans les zones recul\u00e9es ou sur les \u00eeles : +35 \u20ac par envoi<br \/>\nLivraison \u00e0 une heure fixe : +25 \u20ac par envoi<br \/>\nNouvelle tentative de livraison apr\u00e8s un premier \u00e9chec : +45 \u20ac par tentative<br \/>\nAnnulation apr\u00e8s exp\u00e9dition : +45 \u20ac plus les frais de transport r\u00e9ellement engag\u00e9s<\/p>\n<p><strong>Pays de l\u2019UE<\/strong><\/p>\n<p>Nous livrons \u00e9galement de mani\u00e8re fiable dans les autres pays de l\u2019Union europ\u00e9enne.<br \/>\nPour les petites commandes exp\u00e9di\u00e9es par service de colis, nous facturons <strong>17,99 \u20ac<\/strong> par colis.<br \/>\n<strong>Les livraisons sur palette<\/strong> sont factur\u00e9es forfaitairement <strong>99,99 \u20ac<\/strong> ou <strong>149,99 \u20ac<\/strong> par palette (selon la zone de livraison, le volume ou le poids).<\/p>\n<p>Pour toute commande sup\u00e9rieure \u00e0 500 \u20ac, nous prenons en charge les frais d\u2019exp\u00e9dition.<br \/>\nLa livraison standard s\u2019effectue jusqu\u2019au trottoir.<br \/>\nPour les livraisons sur palette, les frais suppl\u00e9mentaires suivants peuvent s\u2019appliquer :<br \/>\nLivraison dans les zones recul\u00e9es ou sur les \u00eeles : +35 \u20ac par envoi<br \/>\nLivraison \u00e0 une heure fixe : +25 \u20ac par envoi<br \/>\nNouvelle tentative de livraison apr\u00e8s un premier \u00e9chec : +45 \u20ac par tentative<br \/>\nAnnulation apr\u00e8s exp\u00e9dition : +45 \u20ac plus les frais de transport r\u00e9ellement engag\u00e9s<\/p>\n<p><strong>Suisse<\/strong><\/p>\n<p>Nous livrons \u00e9galement en Suisse.<br \/>\nPour les petites commandes exp\u00e9di\u00e9es par service de colis, nous facturons <strong>29,99 \u20ac<\/strong> par colis.<br \/>\n<strong>Les livraisons sur palette<\/strong> sont factur\u00e9es forfaitairement <strong>149,99 \u20ac<\/strong> ou <strong>199,99 \u20ac<\/strong> par palette (selon la zone de livraison, le volume ou le poids).<br \/>\nLes prix indiqu\u00e9s comprennent d\u00e9j\u00e0 tous les droits de douane et frais d\u2019importation applicables. En tant qu\u2019acheteur, vous ne supporterez aucun co\u00fbt suppl\u00e9mentaire \u00e0 la livraison.<\/p>\n<p><strong>Livraison vers d\u2019autres pays<\/strong><br \/>\nLa livraison vers d\u2019autres destinations peut \u00eatre propos\u00e9e sur demande.<br \/>\nVeuillez nous envoyer un e-mail en pr\u00e9cisant l\u2019article, la quantit\u00e9 et l\u2019adresse de livraison avec le pays et le code postal correspondant. Nous vous informerons ensuite si la livraison vers le pays souhait\u00e9 est possible et quels frais d\u2019exp\u00e9dition s\u2019appliquent.<\/p>\n<p>Les frais d\u2019exp\u00e9dition ne peuvent \u00eatre d\u00e9termin\u00e9s qu\u2019une fois les articles ajout\u00e9s au panier.<\/p>\n<p>Si vous exercez votre droit de r\u00e9tractation et retournez la marchandise, nous vous rembourserons le prix total des produits retourn\u00e9s. Les frais de retour sont \u00e0 la charge de l\u2019acheteur. Sauf instruction contraire de votre part, nous d\u00e9duirons ces frais de retour des frais d\u2019exp\u00e9dition d\u00e9j\u00e0 pay\u00e9s pour la livraison initiale, car nous organiserons la collecte de la marchandise directement \u00e0 votre domicile.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Conditions de livraison : Livraison Selon la taille et le poids de votre commande, l\u2019exp\u00e9dition est effectu\u00e9e par DHL, Hermes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-24957","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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