{"id":24950,"date":"2024-12-12T16:59:07","date_gmt":"2024-12-12T15:59:07","guid":{"rendered":"https:\/\/www.elementishop.com\/condiciones-de-envio-y-pago\/"},"modified":"2025-11-10T16:26:26","modified_gmt":"2025-11-10T15:26:26","slug":"condiciones-de-envio-y-pago","status":"publish","type":"page","link":"https:\/\/www.elementishop.com\/es\/condiciones-de-envio-y-pago\/","title":{"rendered":"Condiciones de env\u00edo y pago"},"content":{"rendered":"<div style=\"border: 1px solid #d6d3d1; border-left: 6px solid #d97706; padding: 1em 1.5em; background: #fdfaf6; border-radius: 8px; margin: 2em;\">\n<p><strong>Condiciones de env\u00edo:<\/strong><\/p>\n<p>Entrega<br \/>\nDependiendo del tama\u00f1o y peso de su pedido, el env\u00edo se realiza a trav\u00e9s de DHL, Hermes o una empresa de transporte. No es posible la entrega en estaciones Packstation.<\/p>\n<p><strong>Env\u00edo por transportista<\/strong><br \/>\nTodas las chimeneas se env\u00edan mediante transportista debido a su peso elevado. La entrega se realiza en su domicilio, pero \u00fanicamente hasta la acera. Esto significa que los conductores no est\u00e1n obligados a llevar el producto al interior de la vivienda.<\/p>\n<p><strong>Alemania<\/strong><\/p>\n<p>Entregamos su pedido c\u00f3modamente en su domicilio.<br \/>\nPara pedidos peque\u00f1os enviados por servicio de paqueter\u00eda, cobramos <strong>5,99 \u20ac<\/strong> por paquete.<br \/>\nPara <strong>mercanc\u00edas voluminosas<\/strong>, los gastos de env\u00edo son de <strong>19,99 \u20ac<\/strong>.<br \/>\n<strong>Los env\u00edos en pal\u00e9<\/strong> tienen una tarifa fija de <strong>49,99 \u20ac<\/strong> o <strong>79,99 \u20ac<\/strong> por pal\u00e9 (dependiendo de la zona de entrega, el volumen o el peso).<\/p>\n<p>Para pedidos superiores a 500 \u20ac, el env\u00edo es gratuito.<br \/>\nNuestra entrega est\u00e1ndar se realiza hasta la acera.<br \/>\nEn el caso de env\u00edos en pal\u00e9, pueden aplicarse cargos adicionales en determinados casos:<br \/>\nEntrega en zonas remotas o islas: +35 \u20ac por env\u00edo<br \/>\nEntrega en una hora fija: +25 \u20ac por env\u00edo<br \/>\nNuevo intento de entrega tras un primer intento fallido: +45 \u20ac por intento<br \/>\nCancelaci\u00f3n despu\u00e9s del env\u00edo: +45 \u20ac m\u00e1s los costes de transporte reales incurridos<\/p>\n<p><strong>Pa\u00edses de la UE<\/strong><\/p>\n<p>Tambi\u00e9n realizamos entregas de forma fiable en otros pa\u00edses de la Uni\u00f3n Europea.<br \/>\nPara pedidos peque\u00f1os enviados por servicio de paqueter\u00eda, cobramos <strong>17,99 \u20ac<\/strong> por paquete.<br \/>\n<strong>Los env\u00edos en pal\u00e9<\/strong> tienen una tarifa fija de <strong>99,99 \u20ac<\/strong> o <strong>149,99 \u20ac<\/strong> por pal\u00e9 (dependiendo de la zona de entrega, el volumen o el peso).<\/p>\n<p>Para pedidos superiores a 500 \u20ac, cubrimos los gastos de env\u00edo por usted.<br \/>\nLa entrega est\u00e1ndar se realiza hasta la acera.<br \/>\nEn el caso de env\u00edos en pal\u00e9, pueden aplicarse los siguientes cargos adicionales:<br \/>\nEntrega en zonas remotas o islas: +35 \u20ac por env\u00edo<br \/>\nEntrega en una hora fija: +25 \u20ac por env\u00edo<br \/>\nNuevo intento de entrega tras un primer intento fallido: +45 \u20ac por intento<br \/>\nCancelaci\u00f3n despu\u00e9s del env\u00edo: +45 \u20ac m\u00e1s los costes de transporte reales incurridos<\/p>\n<p><strong>Suiza<\/strong><\/p>\n<p>Tambi\u00e9n realizamos entregas en Suiza.<br \/>\nPara pedidos peque\u00f1os enviados por servicio de paqueter\u00eda, cobramos <strong>29,99 \u20ac<\/strong> por paquete.<br \/>\n<strong>Los env\u00edos en pal\u00e9<\/strong> tienen una tarifa fija de <strong>149,99 \u20ac<\/strong> o <strong>199,99 \u20ac<\/strong> por pal\u00e9 (dependiendo de la zona de entrega, el volumen o el peso).<br \/>\nLos precios indicados ya incluyen todos los derechos de aduana y tasas de importaci\u00f3n aplicables. Como comprador, no incurrir\u00e1 en ning\u00fan coste adicional en la entrega.<\/p>\n<p><strong>Env\u00edos a otros pa\u00edses<\/strong><br \/>\nEl env\u00edo a otros destinos puede ofrecerse previa solicitud.<br \/>\nPor favor, env\u00edenos un correo electr\u00f3nico indicando el nombre del art\u00edculo, la cantidad y la direcci\u00f3n de entrega, junto con el pa\u00eds y el c\u00f3digo postal correspondiente. Le informaremos si es posible realizar la entrega al destino deseado y cu\u00e1les ser\u00edan los costes de env\u00edo aplicables.<\/p>\n<p>Los gastos de env\u00edo solo pueden determinarse una vez que los art\u00edculos se encuentren en el carrito de compra.<\/p>\n<p>Si ejerce su derecho de desistimiento y devuelve la mercanc\u00eda, le reembolsaremos el precio total de los productos devueltos. Los costes de devoluci\u00f3n correr\u00e1n a cargo del comprador. A menos que nos indique lo contrario, deduciremos estos costes de devoluci\u00f3n de los gastos de env\u00edo ya pagados para la entrega original, ya que organizaremos la recogida de la mercanc\u00eda en su domicilio.<\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Condiciones de env\u00edo: Entrega Dependiendo del tama\u00f1o y peso de su pedido, el env\u00edo se realiza a trav\u00e9s de DHL, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-24950","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.6 (Yoast SEO v27.6) - 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